Question 1

What is Allay?

Accepted Answer

Allay is an app and digital platform designed to help families navigate the practical, legal, financial, and emotional challenges after losing a loved one in Malaysia. It provides personalized checklists, step-by-step guidance for 60+ tasks, and time-saving bereavement tools.

Question 2

What tasks does Allay help with after a bereavement in Malaysia?

Accepted Answer

Allay helps families with over 60 tasks including: obtaining the Death Certificate from JPN, arranging funeral and wake services, claiming KWSP/EPF death benefits, notifying banks to freeze and close accounts, managing Grant of Probate or Letters of Administration, cancelling subscriptions, and handling digital assets.

Question 3

How does Allay personalize the after-loss checklist?

Accepted Answer

Allay tailors a prioritized timeline based on your family circumstance, religious and cultural background, asset distribution (with or without a Will), and immediate financial deadlines so you know exactly what to do first and what can wait.

Allay Resources

The First 24 Hours: A Step-by-Step Practical Guide After a Loved One Passes Away in Malaysia

How to Claim KWSP / EPF for a Deceased Family Member: Complete 2026 Guide

Grant of Probate vs. Letters of Administration in Malaysia: What Every Family Must Know